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Hospitality Management

Seamless Integration

At last, you can have a property management system in which all crucial components are designed to work together to meet the specific operational needs of small to medium size hotel/motels. Toshiba's Strata Hospitality Manaement Information System tightly integrates with our latest Strata DK Digital Telephone System and our Stratagy Voice Processing System. You can even integrate the system with an external Property Management System to let your PMS do the front desk operations while the Hospitality Management Information System performs telephone control functions. This integrated solution customizes the productivity boosting, cost saving features of these systems, providing unmatched business enhancing benefits.

It's a complete, seamless solution, available in a single, cost effective system. All from a recognized leader in business telephone and voice processing systems - Toshiba.
 

Optimize Operations and Enhance Staff Productivity
With the Strata Hospitality Management Information System, reservations can be entered several years in advance. Check-in is fast and easy, since complete guest information, including previously entered reservation data, automatically appears on screen when the guest registers. Since there's no need to re-enter data, your staff saves time and provides fast service. The system even automatically activates the guest's room telephone at check-in, and de-activates it at check-out! Plus, automatic wake-up calls are made effortlessly and accurately, by operator announcement or by the system's automated greeting. The system also enables your staff to quickly identify the availability of specific room types, search rooms by names of guests whose check-in is pending, and monitor room cleaning status. With crucial information instantly accessible, your staff can effectively prioritize cleaning activities. Plus, you'll know how much time is spent cleaning each room, enabling you to evaluate maid activity and performance. The system allows networking of multiple front desk PC terminals, enabling them to share a central database. That way, your front desk employees have fast, easy access to guest information that's always accurate and current.
 
Maximize Revenues

The Strata Hospitality Management Information System lets you control the types of outgoing calls guests can make, and control telephone charges. You simply determine the billing rates, and the system calculates real-time telephone charges, automatically! You can restrict calls from vacant rooms, and set different restrictions for each guest room. For safety, emergency calls override all call restrictions, and front desk personnel are immediately notified, automatically. The system's complete reporting capabilities enable you to effectively analyze hotel operational efficiency, and make informed decisions to maximize revenue. At a glance, you can monitor and evaluate the real-time status of telephone and other charges incurred by each occupied room, maid activity, reservations for any range of dates you indicate, and much more. You can also view management reports from any networked terminal, or print them as needed.
 

Simplify Guest Messaging
The Hospitality Management Information System's built-in messaging feature provides a convenient way to organize messages and deliver them to guests. This feature enables your staff to store text messages in your front desk PC terminal, then activate the guest telephone's "message waiting" light. To maximize the benefits of your messaging process, the Hospitality Management Information System has been designed to integrate directly with our Stratagy Voice Processing System. This versatile system provides the superior efficiency of voice mail, plus automatically clears each guest's voice mail "box" upon check-out, and re-initializes it when a new guest checks in. All of which allows your front desk staff to concentrate on more important tasks. The Stratagy Voice Processing System also enables you to provide pre-recorded messages about hotel activities, tourist attractions, directions, and more. But, there's much more to Stratagy than guest messaging! The system also provides a complete messaging solution for your staff, improving the efficiency of internal communications.
 
A Single Source Solution For Your Entire Property Management System

Since it's a complete, integrated solution, the entire Strata Hospitality Management Information System is supported by one reliable source - Toshiba. We back this system with Toshiba's proven reputation and global resources, so you can count on the system's quality and reliability year after year. That also means upgrades can be incorporated into your existing system quickly and inexpensively.

The Hospitality Management Information System includes both the PC and software you need for maximum performance (printer not included). In addition to running the Hospitality Management Information System application, the PC conveniently functions as your front desk terminal. With its comprehensive capabilities, the Strata Hospitality Management Information System is designed to help you achieve your ultimate goal - improving guest satisfaction.
 

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This page last updated 06/2/01.