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 Today,
Interactive Voice Response (IVR) technology is no longer
a complex maze of hardware and confusing software. It's
a proven revenue-producing, cost-reducing system that
can significantly boost your profits year after year.
IVR
gives a voice to your computer database. It gives your
callers the information they need, plus generates sales
and provides service, 24 hours a day. It retrieves answers
on your computer system, based on information each caller
provides, from account numbers to phone numbers. Ultimately,
IVR lets you expand your business hours without adding
staff!
Virtually
all major corporations have been reaping the many benefits
of IVR for years. Until now, only large organizations
with deep pockets could afford the investment required
to enjoy significant IVR benefits. At last, Toshiba
IVR gives you the advantage of sophisticated voice-processing
technology without limits, backed by Toshiba's legendary
world-class service and support.
With Toshiba
IVR's advanced technology and your ingenuity, you have
the power to create unlimited profit-making applications.
And since Toshiba IVR is scalable, it can keep generating
revenue for you and protect your investment-as your
business grows.
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Features
and Benefits
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Comprehensive
voice-processing capabilities designed specifically for
small and midsize businesses.
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Power to
develop custom IVR applications that are ideal for your
size and type of business.
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Integration
with your existing telephone and computer systems-whether
they're state-of-the-art databases or legacy systems.
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Modular
architecture allows your IVR system to be easily adapted
to new industry-standard hardware and operating systems
as they're introduced.
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The
Toshiba IVR system is manufactured with the finest components
and state-of-the-art technologies, allowing us to back
your system with the industry's most competitive warranty.
Our two-year warranty applies to both Toshiba IVR hardware
and application software.
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Expert
Support and Professional Guidance
At Your Service
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 With
Toshiba IVR, you have a complete system fully supported
by one trusted source. We'll provide all the expert implementation,
user training and system maintenance you need. A Toshiba
project manager with extensive IVR experience will work
closely with you to develop custom IVR solutions:
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Custom
specifications
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Site survey
planning
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Application
development and system testing
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Complete
system installation
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Toshiba's
Stratagy Enterprise Server:
The foundation for your IVR success and more
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Our Stratagy
Enterprise Server (ES) provides a next-generation platform
enabling your business to maximize the benefits of diverse,
proven technologies. Stratagy ES allows you to add technologies
as you need them, from IVR to voice and fax mail, to
unified messaging with text and speech all on the same
platform.
With its
modular, scalable design built on the powerful Microsoft®
Windows NT ® operating system, Stratagy ES is equipped
to support your full range of voice-processing needs
all customized to the unique personality of your business.
What's the bottom line? Your customers receive superior
service 24 hours a day, while you increase revenue and
control costs.
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CTI
Solutions that Grow with Your Needs
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advanced PC technology makes CTI affordable for every
business, large or small. Best of all, you can start by
adding CTI to the desktops of key personnel only, then
cost-effectively expand CTI throughout your company as
needed.
Together,
your Strata DK telephone system and CTI offer proven
solutions that can dramatically improve your inbound/outbound
sales, customer service, technical support, and other
mission-critical call operations- and reduce your costs.
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